Cannot login with Spark Client.

Submitted by seventy7 on Fri, 2010-07-23 03:30

Operation problem

Hi,

I am having problems logging in with a spark client to my ejabberd server.
When I log in with Pidgin client I have no issue.

ejabberd: ejabberd-2.1.3-6.fc11.x86_64
spark client: 2.5.8

I see this is the log file when I attempt to login from the spark client:

=INFO REPORT==== 2010-07-23 11:20:33 ===
I(<0.382.0>:ejabberd_listener:232) : (#Port<0.3660>) Accepted connection {{10,2,43,184},44836} -> {{10,2,43,188},5222}
=INFO REPORT==== 2010-07-23 11:20:33 ===
I(<0.515.0>:ejabberd_net:25) : gethostname {socket_state,gen_tcp,
                                            #Port<0.3660>,<0.514.0>}
=INFO REPORT==== 2010-07-23 11:20:33 ===
D(<0.514.0>:ejabberd_receiver:320) : Received XML on stream = "<stream:stream to=\"10.2.43.188\" xmlns=\"jabber:client\" xmlns:stream=\"http://etherx.jabber.org/streams\" version=\"1.0\">"
=INFO REPORT==== 2010-07-23 11:20:33 ===
D(<0.515.0>:ejabberd_c2s:1418) : Send XML on stream = "<?xml version='1.0'?><stream:stream xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' id='1699057061' from='domain.com' xml:lang='en'>"
=INFO REPORT==== 2010-07-23 11:20:33 ===
D(<0.515.0>:ejabberd_c2s:1418) : Send XML on stream = "<stream:error><host-unknown xmlns='urn:ietf:params:xml:ns:xmpp-streams'/></stream:error>"
=INFO REPORT==== 2010-07-23 11:20:33 ===
D(<0.515.0>:ejabberd_c2s:1418) : Send XML on stream = "</stream:stream>"

The hostname of the ejabberd server is resolvable via DNS.

Any assistance on this would be appreciated.

seventy7 wrote: I see this is

Submitted by badlop on Fri, 2010-07-23 10:32.

seventy7 wrote:

I see this is the log file when I attempt to login from the spark client:

=INFO REPORT==== 2010-07-23 11:20:33 ===
D(<0.514.0>:ejabberd_receiver:320) : Received XML on stream = "<stream:stream to=\"10.2.43.188\" xmlns=\"jabber:client\" xmlns:stream=\"http://etherx.jabber.org/streams\" version=\"1.0\">"
...
=INFO REPORT==== 2010-07-23 11:20:33 ===
D(<0.515.0>:ejabberd_c2s:1418) : Send XML on stream = "<stream:error><host-unknown xmlns='urn:ietf:params:xml:ns:xmpp-streams'/></stream:error>"

If you configured in ejabberd.cfg
{hosts, ["domain.com"]}.

then you should tell your Jabber client to connect to domain.com, not to 10.2.43.188.

Great that fixed the problem.

Submitted by seventy7 on Sat, 2010-07-24 03:00.

Great that fixed the problem. Thanks.

I am now faced with another issue. Seems authentication related. As advised I can authenticate via pidgin but not the spark client. Here is the output of the authentication attempt:

=INFO REPORT==== 2010-07-24 10:52:32 ===
D(<0.1875.0>:ejabberd_receiver:320) : Received XML on stream = "<stream:stream to=\"fedorabash.domain.com\" xmlns=\"jabber:client\" xmlns:stream=\"http://etherx.jabber.org/streams\" version=\"1.0\">"
=INFO REPORT==== 2010-07-24 10:52:32 ===
D(<0.1875.0>:shaper:61) : State: {maxrate,1000,60.85570277597465,
                                     1279939952350371}, Size=134
M=69.10264501297154, I=2.299
=INFO REPORT==== 2010-07-24 10:52:32 ===
D(<0.1876.0>:ejabberd_c2s:1418) : Send XML on stream = "<?xml version='1.0'?><stream:stream xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' id='2505562180' from='fedorabash.domain.com' version='1.0' xml:lang='en'>"
=INFO REPORT==== 2010-07-24 10:52:32 ===
I(<0.1876.0>:ejabberd_c2s:259) : FQDN: "fedorabash"
=INFO REPORT==== 2010-07-24 10:52:32 ===
D(<0.1876.0>:ejabberd_c2s:1418) : Send XML on stream = "<stream:features><mechanisms xmlns='urn:ietf:params:xml:ns:xmpp-sasl'><mechanism>GSSAPI</mechanism><mechanism>PLAIN</mechanism></mechanisms><register xmlns='http://jabber.org/features/iq-register'/></stream:features>"
=INFO REPORT==== 2010-07-24 10:52:32 ===
D(<0.1875.0>:ejabberd_receiver:320) : Received XML on stream = "<iq id=\"NaJxl-0\" type=\"get\"><query xmlns=\"jabber:iq:auth\"><username>bob</username></query></iq>"
=INFO REPORT==== 2010-07-24 10:52:32 ===
D(<0.1875.0>:shaper:61) : State: {maxrate,1000,0,1279939952353535}, Size=100
M=50.0, I=214.212
=INFO REPORT==== 2010-07-24 10:52:32 ===
D(<0.1876.0>:ejabberd_c2s:1418) : Send XML on stream = "<iq from='fedorabash.domain.com' id='NaJxl-0' type='error'><error code='503' type='cancel'><service-unavailable xmlns='urn:ietf:params:xml:ns:xmpp-stanzas'/></error></iq>"

As far as I can see its an authentication issue. I am authenticating against an LDAP server which as previously said is working when logging in with pidgin. I have the below config:

{5222, ejabberd_c2s, [
                        %%
                        %% If TLS is compiled in and you installed a SSL
                        %% certificate, specify the full path to the
                        %% file and uncomment this line:
                        %%
                        {certfile, "/etc/ejabberd/ejabberd.pem"}, starttls,
                        {access, c2s},
                        {shaper, c2s_shaper},
                        {max_stanza_size, 65536}
                       ]},

Any thoughts?