ejabberd - Comments for "Error when reading /var/lib/ejabberd/spool/.erlang.cookie: eacces"

I'm faced the same error, but

raultk — Tue, 10 Nov 2015 12:29:44 +0000

I'm faced the same error, but turns to be a permission error in /var/lib/ejabberd/PREVIOUS.LOG which was owned by root (?)
I just chown it to ejabberd:ejabberd and things went back to normality.

Thanks for pointing me in the

arth — Mon, 19 Apr 2010 15:16:18 +0000

Thanks for pointing me in the right direction, but it turned out to be /var/log/ejabberd/ejabberd.log that was the trouble. I compared everything to another server that is working, and that file was chmod 644 instead of 640, as it should be.

It's a disk read permission,

mfoss — Mon, 19 Apr 2010 09:41:59 +0000

It's a disk read permission, see the documentation:

eacces

    Missing permission for reading the file, or for searching one of the parent directories.

In your case, it seems to affect the /var/lib/ejabberd/spool/ dir.