Error When Creating users

HI,
Having trouble creating opensrf users during the configuration stage in the command line. The error I am getting is as follows:
/usr/sbin/ejabberdctl: line 428: 4052 Segmentation fault $EXEC_CMD "$CMD"

when I issue the command:
ejabberdctl register

I am new to UBUNTU, OPENSRF, and ejabberd.
Using ubuntu 16.04 server with the ejerbberd service it ships with. Thanks in advance.

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