My company is investigating ejabberd as a chat server but is having one major issue which is basically a show stopper.
When connecting as a user with Pidgin, Pandeon or any other XMPP client we've tried, the buddy list is downloaded with JIDs, usernames, instead of the users proper name, the full name. So a first time user logs on and his buddy list looks like this:
When we want the full name to be downloaded, ie.
A work around is that the user right clicks and clicks the "Update info" option. Then the proper name is suddenly displayed. But for a company like ours with hundreds of employees, a user cannot be asked to do this for hundreds of contacts. It needs to be done autmoatically when you sign on.
Does anyone know how to achieve this?