Why don't work erl.exe and jambered can't start????

Hi,
I 'm beginner,i try to install ejambered but erl.exe don't work,i have a Windows vista SO,so i don't know the problem but without an help i can't understand how to solve.
When i started the installation program of ejambered the procedure ends with an error about erl.exe,this kind of error continue when i launch with the icon on desktop the program.
i post here few row of log
=erl_crash_dump:0.1
Sun Oct 16 17:35:10 2011
Slogan: Kernel pid terminated (application_controller) ({application_start_failure,kernel,{shutdown,{kernel,start,[normal,[]]}}})
System version: Erlang (BEAM) emulator version 5.6.4 [smp:2] [async-threads:0]
Compiled: Tue Sep 2 19:03:58 2008
Atoms: 4131

i hope that we can help me....

I want also ask if there is possibility that is caused by antivirus.
Best regards
Ennio

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