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Cannot login to webadmin after installation on Windows XP Pro

Submitted by stellarc on Sun, 2009-03-22 07:00

Cannot login to webadmin after installation on Windows XP Pro - recieve 401 error

Here is a list of things I have checked:

- netstat -an: the correct ports are listed and listening
- firewall: not blocking traffic on needed ports
- ejabberd.cfg: the correct hostname is listed and uncommented
- login credentials: admin@hostname & passwd
- ejabberd: it is indeed running

Please help as I am running out of things to try.

‹ 2.x release: Going from internal to MySQL? sorry, but i dont know what else to do than what i actually did- cant enable icq support ›

Check Jabber account exists, has good password and has admin acc

Submitted by mfoss on Wed, 2009-03-25 11:23.

The Jabber account "admin@hostname" with the password "passwd" can be used for login in the ejabberd Web Admin, or for login in the Jabber server as usual.

Things you can try:

  • Check ejabberd.log and sasl.log, maybe they contain some error message.
  • Maybe the Jabber account "admin@hostname" does not have administrative privilege in ejabberd.cfg. Check you have a line like
    {acl, admin, {user, "admin", "hostname"}}.
  • Maybe the Jabber account "admin@hostname" was not registered with the password "passwd": try to login in the Jabber server with a Jabber client.
  • If login to Jabber account fails, maybe the Jabber account "admin@hostname" was not registered at all. Try to register it, using a Jabber client.
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